Last Updated: [27-09-2023]

Muna Jewellery LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information when you visit our website at www.munajewellery.ae (the “Website”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By accessing or using our Website, you consent to the practices described in this policy.

1. Information We Collect:

• Personal Information: We may collect your name, contact information (such as email address, phone number, and postal address), and other relevant details when you provide them voluntarily, for purposes such as order processing, customer support, and marketing communication.
• Payment Information: When you make a purchase on our Website, your payment details, such as credit card information, will be collected securely for processing and authentication.
• Browsing Information: We may collect non-personal information, such as your IP address, browser type, device information, and browsing history, to improve your online experience and analyze Website usage.

2. How We Use Your Information:

We may use your personal information for the following purposes:

• Order Fulfillment: To process and fulfill your orders, send order confirmations, shipping notifications, and manage returns or exchanges.
• Customer Support: To respond to your inquiries, provide customer support, and address your requests and concerns.
• Marketing Communication: To send promotional offers, newsletters, and updates about our products and services, with your consent. You can opt out of marketing emails at any time.
• Website Improvement: To analyze and improve our Website’s functionality, user experience, and security.
• Legal Compliance: To comply with legal obligations and protect our rights and interests.

3. Disclosure of Information:

We may share your personal information with:

• Service providers, such as payment processors and shipping companies, to facilitate order processing and delivery.
• Legal authorities, if required by law or to protect our rights and the safety of our customers and the public.

4. Your Choices:

You can:

• Access, update, or delete your personal information by contacting us.
• Opt out of marketing communication by following the unsubscribe instructions in our emails.

5. Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no data transmission over the internet can be guaranteed as 100% secure, so we cannot guarantee absolute security.

6. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post any updated policy on our Website with the effective date.

7. Contact Us:

If you have questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

Muna Jewellery LLC
Info@munajewellery.ae
Address: Sheikh Rashid Bin Humaid Street – Al Owan – Al Nakhil 1 – Ajman, UAE.

By using our Website, you acknowledge and agree to the terms and practices described in this Privacy Policy.